Process and cost factors
What a fitter actually needs from you before starting
At a glance
- All sanitaryware, tiles and fittings should be chosen, ordered and, ideally, on site or confirmed for delivery before the start date.
- Clear access to the property, parking arrangements and any building management rules in a flat should be communicated in advance.
How it works in practice
- 1
All sanitaryware, tiles and fittings should be chosen, ordered and, ideally, on site or confirmed for delivery before the start date.
- 2
Clear access to the property, parking arrangements and any building management rules in a flat should be communicated in advance.
- 3
A single point of contact for decisions during the job avoids conflicting instructions if more than one household member is involved.
- 4
Confirmation of exactly which fittings are being kept and which are being replaced, agreed clearly before strip-out begins.

Questions we get asked
Do I need to be present every day?
Not necessarily, but being contactable and available for key decision points, especially once the old suite is out, keeps the job moving.
What if I haven't chosen everything by the start date?
It's worth pushing the start date back rather than starting without key decisions made, since delays mid-job are usually more disruptive than a short postponement.
Related expert guides
Not ready to book, just weighing it up?
That is fine, questions at the thinking stage are the cheapest ones to ask, and they usually save a change of mind later.