Question 1

Do you offer free quotes?

Accepted Answer

Yes, we provide free, no-obligation quotes for all bathroom and plumbing work. We'll visit your property, discuss your requirements, assess the space and provide a clear, detailed written quote. There's no pressure and no hidden costs — just an honest assessment of what the work will involve and how much it will cost.

Question 2

What areas do you cover?

Accepted Answer

We cover Gloucester, Cheltenham, Tewkesbury, Stroud, Ross-on-Wye, Ledbury and Newent. If you're slightly outside these areas, get in touch anyway — we may still be able to help depending on the scope of the project.

Question 3

Do you only do bathrooms?

Accepted Answer

Bathrooms are our core focus, but we also provide general plumbing services and plumbing maintenance. This includes leak repairs, tap replacements, pipe installations, and ongoing maintenance checks. If your project involves plumbing in any part of the home, we can likely help.

Question 4

How do I get started?

Accepted Answer

Simply call us on 07927 593585, email cotswoldmg@outlook.com, or fill in the quote request form on this website. We'll get back to you within 24 hours to arrange a convenient time to visit your property and discuss your project.

Question 5

Do you work weekends?

Accepted Answer

Our standard working hours are Monday to Friday, 8am to 6pm. We don't typically work weekends, but we're happy to discuss flexible arrangements for specific projects where timing is important.

Question 6

Can you help with bathroom design as well as installation?

Accepted Answer

Absolutely. We offer a full bathroom design service where we help plan the layout, choose materials, select fixtures and fittings, and create a practical, stylish space that works for your lifestyle and budget. We can then handle the full installation too — so you get a seamless service from concept to completion.

Question 7

How long does a bathroom installation take?

Accepted Answer

Most standard bathroom installations take between 5 and 10 working days, depending on the complexity of the project. A straightforward bathroom refit with no major plumbing changes might take 5–6 days, while a complete strip-out with layout changes, new plumbing and tiling could take 8–10 days. We'll give you a clear timeline as part of your quote.

Question 8

Do you supply the bathroom products or do I need to buy them?

Accepted Answer

Either approach works for us. We can source quality products at competitive trade prices and advise you on what works best for your space and budget. Alternatively, if you've already purchased your bathroom suite, tiles and accessories, we're happy to install them for you. We'll always advise if we think a product choice might cause issues down the line.

Question 9

Can you convert a bath into a walk-in shower?

Accepted Answer

Yes, this is one of our most popular requests. We remove the existing bath, adjust the plumbing and waste, and install a walk-in shower with a tray or level-access wetroom-style floor. We can also add grab rails, fold-down seats and non-slip tiles if accessibility is important.

Question 10

Do you fit underfloor heating in bathrooms?

Accepted Answer

Yes, we can install electric underfloor heating beneath tiled bathroom floors. It's a popular upgrade that adds comfort and warmth, and it works particularly well in bathrooms where radiator space is limited. We'll advise on the best system for your floor type and size.

Question 11

Can you install a bathroom in a loft conversion or extension?

Accepted Answer

Yes, we've installed bathrooms in loft conversions, garage conversions and extensions. These projects often involve running new plumbing from scratch and working around unusual ceiling heights or limited spaces. We're experienced in making the most of challenging layouts and coordinating with other trades where needed.

Question 12

What plumbing services do you offer?

Accepted Answer

We offer a broad range of plumbing services including leak detection and repair, tap and toilet replacements, pipe installation and rerouting, water pressure troubleshooting, radiator connections, and kitchen sink plumbing. Whether it's a small repair or a full replumb, we can help.

Question 13

Do you offer emergency plumbing?

Accepted Answer

We don't offer a 24/7 emergency call-out service, but if you're an existing customer or have an urgent issue during working hours, we'll always do our best to get to you as quickly as possible. For out-of-hours emergencies, we recommend turning off your stopcock and calling us first thing the next morning.

Question 14

Can you fix low water pressure?

Accepted Answer

Yes, we can diagnose and resolve water pressure issues. This might involve checking for blockages, replacing old pipework, adjusting pressure regulators, or recommending a booster pump if needed. We'll find the cause before recommending the most cost-effective solution.

Question 15

Do you work on central heating or boilers?

Accepted Answer

Our focus is on plumbing rather than heating systems. We can connect radiators and towel rails, and handle general pipework, but for boiler servicing, repairs or full heating system installations, we'd recommend a Gas Safe registered heating engineer.

Question 16

How much does a bathroom installation cost?

Accepted Answer

Costs vary depending on the size of the room, the scope of work, and the products chosen. A straightforward bathroom refit might start from around £3,000–£4,000, while a full strip-out with layout changes, new plumbing and premium finishes could be £6,000–£10,000+. We provide detailed quotes so you know exactly what you're paying for before any work begins.

Question 17

Do you charge for the initial quote?

Accepted Answer

No. Our quotes are always free and without obligation. We'll visit your property, discuss your ideas, take measurements, and provide a written quote with a clear breakdown of costs. There's no pressure to go ahead — take your time and come back to us when you're ready.

Question 18

Do you require a deposit?

Accepted Answer

For larger projects, we typically ask for a small deposit to secure your booking date and cover initial material purchases. The remaining balance is due on completion, once you're fully satisfied with the work. We'll always agree payment terms upfront so there are no surprises.

Question 19

Are there any hidden costs?

Accepted Answer

No. The price we quote is the price you pay, unless you choose to add extra work during the project. If we discover any unexpected issues once work begins (such as hidden water damage or structural problems), we'll discuss it with you immediately and agree on any additional costs before proceeding. Transparency is important to us.

Question 20

Will I be able to use my bathroom during the work?

Accepted Answer

Unfortunately, you won't be able to use the bathroom that's being worked on during the installation. However, we'll always try to keep disruption to a minimum and get things connected as quickly as possible. If you have a second bathroom or WC, we'll make sure that remains accessible throughout.

Question 21

Do you clean up after the work is done?

Accepted Answer

Yes, we always leave the workspace clean and tidy at the end of each day, and we do a thorough final clean when the project is complete. We remove all waste, packaging and debris so you can start enjoying your new bathroom straight away.

Question 22

How do you protect the rest of my home during work?

Accepted Answer

We lay protective sheeting on floors and stairways, and we're careful about keeping dust and mess contained to the work area. We understand that we're working in your home, and we treat it with respect. Shoes off, dust sheets down, and a tidy site every evening.

Question 23

Will I be kept updated on progress?

Accepted Answer

Absolutely. We'll keep you informed at every stage — from when materials are ordered through to daily progress updates during the installation. If anything changes or needs discussing, we'll talk to you about it straight away. Clear communication is one of the things our customers appreciate most.

Frequently Asked Questions

General Questions

Bathroom Projects

Plumbing

Pricing & Payment

During the Project

Still Have Questions?

Ready to Upgrade Your Bathroom?