Process and cost factors

Snagging and how it should be handled at the end of a job

Recent fully tiled bathroom refit completed in Stroud, relevant reference for Gloucestershire clients, referenced in our guide to snagging explained
en-suite bathroom installation #2, Quedgeley, Cotswold Maintenance Group portfolio, referenced in our guide to snagging explained

How it works in practice

  1. 1

    A walk-through with the fitter, checking sealant lines, tile grout, door alignment and fittings under natural light, is a sensible way to compile a list.

  2. 2

    Snags should be written down and agreed rather than raised piecemeal, so both sides have a clear record of what's outstanding.

  3. 3

    Reasonable timeframes for resolving snags should be agreed at the point they're raised, rather than left open-ended.

  4. 4

    Some issues, like sealant shrinkage, genuinely only become visible after the room has dried out and been used for a period, and a good fitter expects to return for these.

Common mistakes to avoid

Some issues, like sealant shrinkage, genuinely only become visible after the room has dried out and been used for a period, and a good fitter expects to return for these.

Common questions

When should a snagging list be raised?

As soon as possible after completion, ideally during a joint walk-through, while both parties are still engaged with the detail of the job.

Is it normal to have some snags on every job?

Yes, a small list of minor finishing points is common on almost any fit and doesn't necessarily reflect the overall quality of the work.

Questions about snagging explained?

A short phone call usually answers more than a long email thread. Ask anything, including the awkward questions.