Repairs and problems

Water meter moving with everything turned off

What actually fixes it

Point 1

Close the internal stopcock and re-check: continued movement suggests a leak on the supply pipe before the house.

Point 2

If it stops, the leak is inside, and isolating individual branches narrows it down further.

Where jobs go wrong

Close the internal stopcock and re-check: continued movement suggests a leak on the supply pipe before the house.
full bathroom refit with freestanding bath #1, Tewkesbury, Cotswold Maintenance Group portfolio, referenced in our guide to meter moving with taps off
loft conversion bathroom, Tewkesbury project, similar to what we deliver in Gloucestershire, referenced in our guide to meter moving with taps off

Frequently asked

Could it be the toilet?

Very commonly, a passing flush valve is the classic silent leak.

Who pays for a supply pipe leak?

It depends on where the leak is and the water company's policy, worth asking them before excavating.

Questions about meter moving with taps off?

A short phone call usually answers more than a long email thread. Ask anything, including the awkward questions.